Privacy Policy
This Privacy Policy (“Privacy Policy”) explains how BeebBeeb (“we”, “us”, “our”) collect, use and share your personal information in connection with your use of our electronic platform and website () (the “Platform”) and related services (the “Services”), and informs you of your data protection rights. We are the data controller responsible for your personal information. Our contact details can be found at the bottom of this Privacy Policy.
Please read this Privacy Policy as it explains your rights in relation to your personal information and how to contact us in the event you have a complaint. Please also read our Terms of Use at (), which set out the terms governing the Services.
We regularly review and update our Privacy Policy to ensure its accuracy and compliance with applicable laws. Any updates or revisions will be posted on this page so that you can always access the most current version to understand what information we collect, how we use it, and under what circumstances we may disclose it.
The Platform might contain links to third-party websites, plug-ins, and applications. By clicking on those links or enabling those connections, you may provide an opportunity for third parties to collect or share information about you. We have no control over these third-party websites and do not assume responsibility for their privacy policies. We encourage you to carefully review the privacy policy of each website you visit upon leaving our site.
COLLECTING PERSONAL INFORMATION
Information you give us or we ask you:
The type of personal information we collect or receive depends on how you use and interact with our Platform and the Services. In most cases, you can choose the information you provide to us, and in other times, we will ask you to provide your information in order for us to provide the Services. The types of information we collect include:
Account Information: when you create an account with us, we collect information that you provide to us voluntarily. This includes your e-mail address, credentials for authentication and account access as well as web form information you provide to us. If you create an account, we will store account information such as billing and delivery addresses, order history, and wish-lists.
Information: we collect your name, mobile number, e-mail address, and shipping information when you make an order on our Platform.
Contact Information: we collect information you choose to provide when you contact us via the Platform or otherwise communicate with us, so we can better respond to your requests.
Payment Information: we collect your credit or debit card number and other related information if you make a payment directly to us.
Information we collect about you:
Usage Data: we may collect information concerning your browsing history, search history, the dates and times you access our Platform, error reports and performance, troubleshooting and any other information regarding your interaction with this Platform.
Technical Data: we may collect your internet protocol (IP) address, browser type, browser version, time zone setting and location, browser plug-in types and versions, and other technical data relating to the devices you use to access this Platform.
We may also collect, use and share “aggregated data” such as statistical or demographic data that does not directly or indirectly reveal your identity. We may, for instance, aggregate your Usage Data to determine the percentage of users accessing a particular feature on our Platform. While this information could be derived from your personal information, it is not classified as personal information in law. However, if we combine or link your personal information in a way that can directly or indirectly identify you, we will handle the combined data as personal information and treat it in accordance with this Privacy Policy.
COOKIES
What cookies are and why we use them
We use cookies on our Platform to facilitate your sign-in process to our Services and enhance your online experience based on your preference. These technologies and the data collected about you may be used to monitor your activity across different devices. Cookies are also used to store your reference and other relevant information on your computer and mobile devices, saving you time by avoiding the need to repeatedly enter the same information.
“Cookies” are small text files sent to your web browser while visiting a website. These files are stored in your browser and enable the website to identify you and enhance your future visits, making the Services more valuable to you. When you use and access the Platform, multiple cookie files may be paced on your web browser. Cookies have the ability to gather information that identifies your computer or browser, including IP address and browser type. They may also collect data about your language preference. M browsers accept cookies automatically, but you can set to prevent this.
Types of cookies we use
The cookies used on the Platform include those strictly necessary for access and navigation (strictly necessary cookies), those that remember your choices (functionality cookies), and cookies that track your usage (performance cookies):
Strictly necessary cookies: These cookies are essential for the functioning of the Platform and cannot be disabled in our systems. Without these cookies, you will not be able to access some parts of . These cookies do not store any information that identifies a user.
Functionality cookies: These cookies enable our Platform to offer enhanced features and personalisation. They can be set by us or by third-party service providers whose services we have incorporated into our Platform.
Performance cookies: These cookies enable us to count visits and track traffic sources to measure and enhance the performance of our Platform. They assist us in understanding how the Platform is being used, such as identifying popular or less popular pages and observing user navigation.
Targeting and third arty cookies: These cookies record your visit to our Platform, the pages you have visited and the links you have followed. We may engage with a number of third-party service providers who may also install cookies on your device on our behalf when you access our Platform to allow them to deliver you custom-made advertisement within their platform. We will use this information to make our Platform and the advertising displayed on it more relevant to your interests. When you are on our Platform some of the third party cookies may be installed on your device who provide its features on our Platform, although you may have declined your consent to our cookies. This is due to your acceptance to use their cookies on their website. We may also share this information with third parties for this purpose.
You can manage your cookie preferences or disable the cookies we employ by checking the “help” or “settings” option in your browser. Please note however that if you choose to disable or delete cookies, certain functionalities and services may not operate as intended, or you may not have access to features or personalisation available through the Services.
HOW WE USE PERSONAL INFORMATION
We may collect, store, disclose and process your personal information for the following purposes:
To create an account for you and enhance your experience. For example, we retain your address book for future orders to save you time and effort.
To process your transactions, fulfil your orders, and send shipping notifications.
To manage our relationship with you, including to notify you about changes to our terms of use or this Privacy Policy.
To provide newsletters that you subscribed to receive from us.
To analyse and improve our Platform and Services, including evaluating our services and products and the effectiveness of our marketing.
To communicate with you, including to respond to your questions or complaints, and to help you place an order.
To verify and/or identify you.
To comply with our legal obligations, including to meet applicable regulatory obligations and local law requirements.
To carry out any other purpose described to you at the time your personal information is collected.
LEGAL BASES FOR USING YOUR PERSONAL INFORMATION
Our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the specific information and the context of its collection. We adhere to applicable data protection laws and generally collect and process personal information based on one or more of the following:
Your consent: we may process your personal information with your consent for specific activities, including marketing. You have the right to withdraw your consent at any time by contacting us using the contact details specified under section 11.
Compliance with a legal obligation: we may process your personal information to comply with legal obligations imposed by applicable laws.
Contract performance: we may need to process your personal information to fulfil our contractual obligations to you.
SHARING PERSONAL INFORMATION
We may share or disclose your personal information in the following circumstance:
Affiliates and subsidiaries. We may share your personal information with our affiliates, such as our subsidiaries, parent company, and its subsidiaries for the purposes described in this Privacy Policy.
Service providers. We may share your personal information with service providers who perform services on our behalf. These service providers are not allowed to use or disclose the information except to the extent required to perform the requested services or to comply with legal obligations. Examples of such service providers may include those who process card payments, provide website and application functionality, hosting, and advertising and marketing services.
Professional advisors. We may disclose your personal information to our professional advisors, which may include legal advisors, tax advisors, financial auditors, auditors, and others.
Government and law enforcement authorities. We may also disclose your information if we believe in good faith that it is reasonably necessary to do so for legal reasons, including to respond to requests from public and government authorities.
CROSS-BORDER TRANSFERS
The personal information that you provide through our Platform is processed and stored in the United Arab Emirates. We may transfer information that we collect from you to third party agents, service providers and contractors of ours who are based in countries/regions outside of the United Arab Emirates, where permitted by applicable laws, or if we have your consent in respect of such countries/regions.]
HOW LONG WE KEEP INFORMATION
We keep your information for as long as is reasonably necessary to provide the Services, subject to any longer period as may be required by applicable law.
SECURITY OF INFORMATION
We have put in place reasonable technical and organisational measures to protect your personal information from accidental loss, unauthorised access, use, alteration, and disclosure. We store all personal information we collect about you on secure servers protected by firewalls. Unfortunately, the transmission of information via the internet is not entirely secure. While we make every effort to safeguard your personal information, we cannot guarantee the security of the information you submit on our Platform.
We encourage you to keep any passwords you use confidential and to be careful to avoid "phishing" scams where someone may send you an electronic message that appears to be from us asking for your personal information. We will not request your passwords through electronic messages.
YOUR COMMUNICATION PREFERENCES
By creating an account with us, you agree that the Services may send you text (SMS) messages as part of the normal business operation of your use of the Services. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.
Your option not to receive promotional and marketing material: (a) shall not preclude us from corresponding with you, by email or otherwise, regarding your relationship with us (e.g., your account status and activity or our responses to questions or inquiries you pose to us); (b) shall not preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your personal information for the purposes as set out in this Privacy Policy; and (c) shall not preclude us from disclosing your personal information as described in this Privacy Policy for purposes other than sending you promotional and marketing materials.
YOUR DATA PROTECTION RIGHTS
You have certain rights concerning the processing of your personal information. We are committed to upholding these rights and ensuring transparency in our practices. Under applicable data protection laws, you have the right:
to access the personal information we hold about you;
to request the correction of any inaccurate personal information we hold about you. You can also request the deletion of your personal information under certain circumstances;
to ‘restrict’ our processing of your personal information under certain circumstances;
to withdraw your consent, if we are processing your personal information based on your consent. Please note that withdrawing your consent will not affect the legality of any processing conducted prior to the withdrawal;
if technically feasible, where we process your personal information based on your consent or for the purposes of contract performance, you have the right to request the transfer of such personal information to another party of your choice; and
to object to the processing of your personal information, in certain cases, for purposes such as data profiling and automated decision-making.
If you believe that we are processing your personal information in violation of applicable data protection laws, you have the right to lodge a complaint with the UAE Data Office.
CONTACT DETAILS
If you have any questions about this Privacy Policy, or to exercise any of your data protection rights, please contact us at: info@beebbeeb.com.
We are typically able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive from us, you may escalate concerns to the UAE Data Office.
This Privacy Policy (“Privacy Policy”) explains how BeebBeeb (“we”, “us”, “our”) collect, use and share your personal information in connection with your use of our electronic platform and website () (the “Platform”) and related services (the “Services”), and informs you of your data protection rights. We are the data controller responsible for your personal information. Our contact details can be found at the bottom of this Privacy Policy.
Please read this Privacy Policy as it explains your rights in relation to your personal information and how to contact us in the event you have a complaint. Please also read our Terms of Use at (), which set out the terms governing the Services.
We regularly review and update our Privacy Policy to ensure its accuracy and compliance with applicable laws. Any updates or revisions will be posted on this page so that you can always access the most current version to understand what information we collect, how we use it, and under what circumstances we may disclose it.
The Platform might contain links to third-party websites, plug-ins, and applications. By clicking on those links or enabling those connections, you may provide an opportunity for third parties to collect or share information about you. We have no control over these third-party websites and do not assume responsibility for their privacy policies. We encourage you to carefully review the privacy policy of each website you visit upon leaving our site.
COLLECTING PERSONAL INFORMATION
Information you give us or we ask you:
The type of personal information we collect or receive depends on how you use and interact with our Platform and the Services. In most cases, you can choose the information you provide to us, and in other times, we will ask you to provide your information in order for us to provide the Services. The types of information we collect include:
Account Information: when you create an account with us, we collect information that you provide to us voluntarily. This includes your e-mail address, credentials for authentication and account access as well as web form information you provide to us. If you create an account, we will store account information such as billing and delivery addresses, order history, and wish-lists.
Information: we collect your name, mobile number, e-mail address, and shipping information when you make an order on our Platform.
Contact Information: we collect information you choose to provide when you contact us via the Platform or otherwise communicate with us, so we can better respond to your requests.
Payment Information: we collect your credit or debit card number and other related information if you make a payment directly to us.
Information we collect about you:
Usage Data: we may collect information concerning your browsing history, search history, the dates and times you access our Platform, error reports and performance, troubleshooting and any other information regarding your interaction with this Platform.
Technical Data: we may collect your internet protocol (IP) address, browser type, browser version, time zone setting and location, browser plug-in types and versions, and other technical data relating to the devices you use to access this Platform.
We may also collect, use and share “aggregated data” such as statistical or demographic data that does not directly or indirectly reveal your identity. We may, for instance, aggregate your Usage Data to determine the percentage of users accessing a particular feature on our Platform. While this information could be derived from your personal information, it is not classified as personal information in law. However, if we combine or link your personal information in a way that can directly or indirectly identify you, we will handle the combined data as personal information and treat it in accordance with this Privacy Policy.
COOKIES
What cookies are and why we use them
We use cookies on our Platform to facilitate your sign-in process to our Services and enhance your online experience based on your preference. These technologies and the data collected about you may be used to monitor your activity across different devices. Cookies are also used to store your reference and other relevant information on your computer and mobile devices, saving you time by avoiding the need to repeatedly enter the same information.
“Cookies” are small text files sent to your web browser while visiting a website. These files are stored in your browser and enable the website to identify you and enhance your future visits, making the Services more valuable to you. When you use and access the Platform, multiple cookie files may be paced on your web browser. Cookies have the ability to gather information that identifies your computer or browser, including IP address and browser type. They may also collect data about your language preference. M browsers accept cookies automatically, but you can set to prevent this.
Types of cookies we use
The cookies used on the Platform include those strictly necessary for access and navigation (strictly necessary cookies), those that remember your choices (functionality cookies), and cookies that track your usage (performance cookies):
Strictly necessary cookies: These cookies are essential for the functioning of the Platform and cannot be disabled in our systems. Without these cookies, you will not be able to access some parts of . These cookies do not store any information that identifies a user.
Functionality cookies: These cookies enable our Platform to offer enhanced features and personalisation. They can be set by us or by third-party service providers whose services we have incorporated into our Platform.
Performance cookies: These cookies enable us to count visits and track traffic sources to measure and enhance the performance of our Platform. They assist us in understanding how the Platform is being used, such as identifying popular or less popular pages and observing user navigation.
Targeting and third arty cookies: These cookies record your visit to our Platform, the pages you have visited and the links you have followed. We may engage with a number of third-party service providers who may also install cookies on your device on our behalf when you access our Platform to allow them to deliver you custom-made advertisement within their platform. We will use this information to make our Platform and the advertising displayed on it more relevant to your interests. When you are on our Platform some of the third party cookies may be installed on your device who provide its features on our Platform, although you may have declined your consent to our cookies. This is due to your acceptance to use their cookies on their website. We may also share this information with third parties for this purpose.
You can manage your cookie preferences or disable the cookies we employ by checking the “help” or “settings” option in your browser. Please note however that if you choose to disable or delete cookies, certain functionalities and services may not operate as intended, or you may not have access to features or personalisation available through the Services.
HOW WE USE PERSONAL INFORMATION
We may collect, store, disclose and process your personal information for the following purposes:
To create an account for you and enhance your experience. For example, we retain your address book for future orders to save you time and effort.
To process your transactions, fulfil your orders, and send shipping notifications.
To manage our relationship with you, including to notify you about changes to our terms of use or this Privacy Policy.
To provide newsletters that you subscribed to receive from us.
To analyse and improve our Platform and Services, including evaluating our services and products and the effectiveness of our marketing.
To communicate with you, including to respond to your questions or complaints, and to help you place an order.
To verify and/or identify you.
To comply with our legal obligations, including to meet applicable regulatory obligations and local law requirements.
To carry out any other purpose described to you at the time your personal information is collected.
LEGAL BASES FOR USING YOUR PERSONAL INFORMATION
Our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the specific information and the context of its collection. We adhere to applicable data protection laws and generally collect and process personal information based on one or more of the following:
Your consent: we may process your personal information with your consent for specific activities, including marketing. You have the right to withdraw your consent at any time by contacting us using the contact details specified under section 11.
Compliance with a legal obligation: we may process your personal information to comply with legal obligations imposed by applicable laws.
Contract performance: we may need to process your personal information to fulfil our contractual obligations to you.
SHARING PERSONAL INFORMATION
We may share or disclose your personal information in the following circumstance:
Affiliates and subsidiaries. We may share your personal information with our affiliates, such as our subsidiaries, parent company, and its subsidiaries for the purposes described in this Privacy Policy.
Service providers. We may share your personal information with service providers who perform services on our behalf. These service providers are not allowed to use or disclose the information except to the extent required to perform the requested services or to comply with legal obligations. Examples of such service providers may include those who process card payments, provide website and application functionality, hosting, and advertising and marketing services.
Professional advisors. We may disclose your personal information to our professional advisors, which may include legal advisors, tax advisors, financial auditors, auditors, and others.
Government and law enforcement authorities. We may also disclose your information if we believe in good faith that it is reasonably necessary to do so for legal reasons, including to respond to requests from public and government authorities.
CROSS-BORDER TRANSFERS
The personal information that you provide through our Platform is processed and stored in the United Arab Emirates. We may transfer information that we collect from you to third party agents, service providers and contractors of ours who are based in countries/regions outside of the United Arab Emirates, where permitted by applicable laws, or if we have your consent in respect of such countries/regions.]
HOW LONG WE KEEP INFORMATION
We keep your information for as long as is reasonably necessary to provide the Services, subject to any longer period as may be required by applicable law.
SECURITY OF INFORMATION
We have put in place reasonable technical and organisational measures to protect your personal information from accidental loss, unauthorised access, use, alteration, and disclosure. We store all personal information we collect about you on secure servers protected by firewalls. Unfortunately, the transmission of information via the internet is not entirely secure. While we make every effort to safeguard your personal information, we cannot guarantee the security of the information you submit on our Platform.
We encourage you to keep any passwords you use confidential and to be careful to avoid "phishing" scams where someone may send you an electronic message that appears to be from us asking for your personal information. We will not request your passwords through electronic messages.
YOUR COMMUNICATION PREFERENCES
By creating an account with us, you agree that the Services may send you text (SMS) messages as part of the normal business operation of your use of the Services. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.
Your option not to receive promotional and marketing material: (a) shall not preclude us from corresponding with you, by email or otherwise, regarding your relationship with us (e.g., your account status and activity or our responses to questions or inquiries you pose to us); (b) shall not preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your personal information for the purposes as set out in this Privacy Policy; and (c) shall not preclude us from disclosing your personal information as described in this Privacy Policy for purposes other than sending you promotional and marketing materials.
YOUR DATA PROTECTION RIGHTS
You have certain rights concerning the processing of your personal information. We are committed to upholding these rights and ensuring transparency in our practices. Under applicable data protection laws, you have the right:
to access the personal information we hold about you;
to request the correction of any inaccurate personal information we hold about you. You can also request the deletion of your personal information under certain circumstances;
to ‘restrict’ our processing of your personal information under certain circumstances;
to withdraw your consent, if we are processing your personal information based on your consent. Please note that withdrawing your consent will not affect the legality of any processing conducted prior to the withdrawal;
if technically feasible, where we process your personal information based on your consent or for the purposes of contract performance, you have the right to request the transfer of such personal information to another party of your choice; and
to object to the processing of your personal information, in certain cases, for purposes such as data profiling and automated decision-making.
If you believe that we are processing your personal information in violation of applicable data protection laws, you have the right to lodge a complaint with the UAE Data Office.
CONTACT DETAILS
If you have any questions about this Privacy Policy, or to exercise any of your data protection rights, please contact us at: info@beebbeeb.com.
We are typically able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive from us, you may escalate concerns to the UAE Data Office.